Terms of Service

These Terms govern your access to and use of GeniSights’s website and service. By creating an account or using the service you agree to them. If you use the service for an organization, you confirm you have authority to bind it. If you do not agree, do not use the service.

GeniSights runs prompts against AI models, records the answers, and reports how your brand and competitors appear, with recommendations, alerts, website checks and configurable automation agents. Features depend on your plan.

AI output is not guaranteed. AI models give varying, non-deterministic answers that may be inaccurate or change at any time. Scores, mentions and recommendations are informational estimates, and we do not promise any particular ranking, visibility, traffic or business result. Review recommendations and agent output before relying on or publishing it.

• Provide accurate information and keep your credentials confidential. You are responsible for activity under your account, including that of people you invite.
• You must be at least 18 years old, or the age of majority where you live.
• Tell us promptly at info@genisights.io if you suspect unauthorized access.

Plans, prices and allowances are shown in the pricing section and on your billing page. A free trial, where offered, lasts the period stated there. Usage allowances apply per plan, and features may be limited or paused when an allowance is reached or a trial ends.

Plan changes are currently handled by request through the product and our team rather than automatic card payment. Any fees, billing terms and taxes will be confirmed with you before you are charged. We may change prices for future periods with reasonable prior notice.

You agree not to:

• break the law or infringe others’ rights, or use the service to create or publish deceptive, defamatory or harmful content;
• attempt to access other customers’ data, probe or disrupt the service, or bypass plan limits or security controls;
• reverse engineer the service, or resell or provide it to others except as your plan allows;
• submit personal data of third parties in prompts without a lawful basis;
• use the service in violation of the terms of the AI providers or connected platforms involved, including their rules on automated posting and spam.

The service can connect to third parties, including Google Analytics and Search Console, AI model providers, and platforms such as WordPress, X, Facebook, Reddit and Slack. You authorize us to act through those connections as you configure them, and you must comply with each third party’s terms. We are not responsible for third-party services, and may be unable to provide features if they change or become unavailable. Our handling of Google data is described in the Privacy Policy.

You keep ownership of the content and data you submit. You grant us a limited licence to host, process and display it solely to provide the service to you. You are responsible for having the rights to what you submit and for content you publish through connected platforms.

GeniSights, including its software, design and branding, belongs to us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You may use AI-generated output delivered to you for your business, subject to the AI providers’ terms and the fact that similar output may be generated for others.

Our Privacy Policy explains how we handle personal data and forms part of these Terms.

We aim for a reliable service but do not guarantee uninterrupted or error-free operation. We may modify, add or retire features, and will give reasonable notice of changes that significantly reduce functionality you have paid for.

You may stop using the service and delete your account at any time under Dashboard → Settings → Delete Account, or by contacting info@genisights.io. We may suspend or end access if you breach these Terms, create risk or legal exposure, or fail to pay agreed fees. Sections that by nature should survive (ownership, disclaimers, liability, governing law) survive termination.

The service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of AI output and non-infringement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

You will indemnify us against claims arising from your content, your use of the service in breach of these Terms, or your violation of law or third-party rights.

These Terms are governed by the laws of the jurisdiction in which the GeniSights operator is established, without regard to conflict-of-law rules, except where mandatory consumer law gives you other rights.

We may update these Terms. We will change the “Last updated” date and notify account holders of material changes. Continued use after changes take effect means you accept them.

Questions about these Terms: info@genisights.io.