FAQs

Frequently Asked Questions

Find everything you need to know about GeniSights, from tracking your AI visibility to exploring features, pricing, integrations, and more.

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General

What is GeniSights?

GeniSights is an AI visibility tracking and action platform. It monitors how your brand appears in AI answers, then helps you act on what you find with recommendations and agents. Think of it as a generative engine optimization tool built for day-to-day use.

Why does AI visibility matter?

Buyers increasingly ask ChatGPT, Gemini and Perplexity which product to choose instead of scanning a results page. If your brand is absent from those answers, or described incorrectly, you lose the consideration step entirely. GeniSights shows you where you stand and what to do about it.

Who is GeniSights built for?

Agencies running AI visibility for multiple clients, marketing and SEO teams owning organic growth, and brands that need AI answers about themselves to stay accurate.

What does a typical workflow look like?

Add the prompts your buyers would ask, choose the AI platforms to run them on, and review the answers. Each finding becomes a prioritised recommendation, which an agent can draft and publish to the channels you own.

How is GeniSights different from other AI visibility tools?

Most tools stop at the report. GeniSights carries on: every finding links to a tracked prompt, turns into a recommendation with an owner and due date, and can be drafted and published by an agent.

Features

Which AI platforms can I monitor?

ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews, Google AI Mode, Copilot, DeepSeek, Meta and more. Which ones you can use depends on your plan.

Are AI-suggested prompts real search data?

No. They are suggestions to help you build a tracking set, written for each market and language you target. They don't measure how often people ask those questions.

Can agents publish to my website?

Yes, to channels you own once connected: WordPress, Shopify, a custom website, X and Facebook Pages. Reddit posts wait for your approval. Anything aimed at communities you don't run stays a draft.

Can I manage multiple clients?

Yes. Each client or brand gets its own workspace, with separate prompts, results and recommendations. Switch between them in one click and give each teammate the access they need.

Can GeniSights detect inaccuracies or hallucinated claims about my business?

Yes. GeniSights flags AI statements that contradict your verified facts, differ between platforms, or aren't backed up on the live web, and tracks each one from Open to Resolved.

What do alerts cover?

Visibility shifts, competitors overtaking you and new misinformation flags, delivered in-app, by email or in Slack, so nothing waits for someone to open the dashboard.

Pricing & Plans

How much does GeniSights cost?

Starter is $99/month, Growth $199/month and Pro $399/month. Plans differ by the AI platforms you can monitor and the allowances for prompts, workspaces, seats and agent usage.

Is there a free trial?

Yes. A 14-day free trial includes 5 prompts across ChatGPT and Gemini, one seat and $5 of AI usage. No credit card is required.

What counts as a prompt?

A prompt is one tracked question, run on each selected AI platform at the cadence your plan allows. Your plan sets the maximum number of prompts and how many AI answers you can pull per month.

Can I change plans later?

Yes. Upgrade or downgrade from the billing settings in your workspace; the change applies to the next billing cycle.

Do you offer enterprise or custom plans?

Yes. If you need more prompts, additional seats, custom model integrations or an enterprise agreement, contact us and we'll scope a plan around your coverage.

Integrations

Can we connect GeniSights to our own tools?

Yes. Technical teams can use API keys and webhooks to bring GeniSights data into internal workflows.

Which publishing channels are supported?

WordPress, Shopify, a custom website via API, X, Facebook Pages and Reddit. Each connection is authorized by the account owner, and anything headed for a community you don't run stays a draft.

Which notification channels are supported?

In-app alerts, email and Slack. Each can be turned on or off per alert type from your notification settings.

Is there an API and an SDK?

Yes. A REST API with key authentication, a TypeScript SDK and an MCP server so agents and IDEs can query your visibility data. See the developer docs for endpoints and examples.

Security & Privacy

What data does GeniSights store?

Your workspace details, the prompts you track, the AI answers and citations we collect for those prompts, and the recommendations and drafts your team creates. We don't scrape your customers' personal data.

Who can see my brand's data?

Only people you invite to your workspace, scoped to the workspaces and permissions you grant them. Client workspaces are isolated from one another.

How is access controlled?

Role-based permissions (Admin, Editor, Analyst) govern who can edit prompts, approve drafts and manage billing. Invites are token-based and expire.

Will GeniSights guarantee my brand appears in AI answers?

No. AI platforms decide their own answers, and answers vary between runs. GeniSights shows where you stand and helps you act, but it can't guarantee mentions or citations.

How do I request deletion of my data?

Message us from the workspace owner's email address and we'll remove the account and its data. Deleting an account is permanent and irreversible.

CTA

From AI Answers To Finished Work

Track the prompts that matter, see what AI platforms say and cite, and give your team a clear next step.